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    • Home
    • Community Wi-Fi
    • Digital Signage
    • Unified Comms
    • VoIP
    • Energy
    • Business Broadband
    • Consulting - Technology
  • Home
  • Community Wi-Fi
  • Digital Signage
  • Unified Comms
  • VoIP
  • Energy
  • Business Broadband
  • Consulting - Technology

Privacy Policy

Privacy Policy for KingComs


At KingComs, we value your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, as well as your rights regarding your personal data.


By using our services, you consent to the collection and processing of your information in accordance with this Privacy Policy. Unless defined otherwise, the terms in this document align with those in our Terms and Conditions.


Key Definitions

  • Service: Refers to the KingComs website and associated digital services.
  • Personal Data: Any information that can be used to identify an individual, either directly or in conjunction with other data.
  • Usage Data: Information automatically collected through interactions with our Service, such as IP addresses, browser details, and time spent on specific pages.
  • Cookies: Small files stored on your device that help track user interactions and improve your experience.
  • Data Controller: The entity (KingComs) responsible for determining the purpose and manner of processing personal data.
  • Data Processors (or Service Providers): Third parties who process data on behalf of KingComs.


Information We Collect and How It Is Used


We collect several types of information in order to deliver and improve our services. This includes personal data, usage data, and cookies.


Types of Data Collected:

  • Personal Data: When using our services, you may be asked to provide certain personal information such as your name, email address, phone number, and mailing address. This data is used for communication, service delivery, and marketing purposes. You can opt-out of receiving promotional communications at any time by following the unsubscribe link provided in our emails.
  • Usage Data: We collect data about how our services are accessed, including IP addresses, browser types, pages visited, and the time spent on those pages. This helps us understand how our services are used and allows us to make necessary improvements.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website. These cookies allow us to remember your preferences, track how you use the website, and maintain security standards.


Types of Cookies We Use:

  • Session Cookies: These are temporary cookies used to maintain session information during your visit to our website.
  • Preference Cookies: These cookies store your settings and preferences for future visits.
  • Security Cookies: These are used to maintain the security of your personal data.


How We Use Your Information


KingComs uses the information we collect for the following purposes:

  • To provide, maintain, and enhance our services
  • To notify you of changes or updates to our services
  • To facilitate participation in interactive features, when applicable
  • To provide customer support and respond to your inquiries
  • To gather analytics and other insights to improve our services
  • To monitor the usage and performance of our services
  • To provide you with relevant information about offers and promotions unless you choose to opt-out


Legal Grounds for Processing Personal Data


For users located in the European Economic Area (EEA), the processing of personal data is conducted in accordance with the General Data Protection Regulation (GDPR). The legal basis for processing your data may include:

  • Performance of a contract with you
  • Your consent
  • Legitimate interests pursued by KingComs, which do not override your rights
  • Compliance with legal obligations


Data Retention


KingComs will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain your personal data longer to comply with legal obligations, resolve disputes, and enforce our agreements. Usage data may be stored for a shorter duration unless it is required for enhancing security or service functionality.


Data Transfers


Your information, including personal data, may be transferred to computers or servers located outside your geographic region. By using our services and submitting your data, you consent to this transfer. KingComs ensures that appropriate safeguards are in place to protect your personal data during such transfers.


Disclosure of Personal Data


KingComs may disclose your personal information under the following circumstances:

  • Legal Compliance: To comply with legal obligations or in response to lawful requests by public authorities.
  • Protection of Rights: To protect the rights, property, or safety of KingComs, its users, or the public.
  • Prevention of Wrongdoing: To investigate and prevent potential violations of our terms and conditions.


Data Security


We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.


Your GDPR Rights


If you are a resident of the EEA, you have specific rights regarding your personal data, including:

  • Right of Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You have the right to correct inaccurate or incomplete information.
  • Right to Object: You may object to our processing of your personal data.
  • Right to Restriction: You can request a limitation on the processing of your personal data.
  • Right to Data Portability: You can request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: You can withdraw your consent at any time if processing is based on consent.


To exercise any of these rights, please contact us directly. We may require verification of your identity before processing such requests.


Third-Party Service Providers

KingComs may collaborate with third-party service providers to facilitate our services. These providers are only granted access to personal data necessary to perform specific tasks and are obligated to protect your data and refrain from using it for any other purposes.


Analytics Services

We use third-party analytics tools, such as Google Analytics, to gather insights on how our services are used. You can opt-out of Google Analytics tracking by installing the opt-out browser add-on. For further details, please consult Google's Privacy Policy.


Links to External Sites

Our website may contain links to third-party sites. KingComs is not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any site you visit.


Children’s Privacy

KingComs services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information.


Updates to Our Privacy Policy

KingComs reserves the right to update this Privacy Policy from time to time. Any changes will be communicated by posting the updated policy on our website, along with the effective date. We encourage you to review this policy periodically to stay informed of any updates.


Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact KingComs.

Copyright © 2024 KingComs - All Rights Reserved.

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